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FAQ
What is the process of working with your company?
If you want to start a business contract with an overseas warehouse, you must first register as our member and sign a service contract, and then we can carry out specific business. Of course, we can customize a personalized service plan for you according to your business situation, so that your business is more efficient and worry-free. If you want to know more, you can refer to "Become a Member" and "Services & Procedures", or you can contact us for more information.
How do I check my inventory? How do you ensure inventory accuracy?

After your goods enter our warehouse, we will operate the process of points, shelves, picking and shipping according to order details, etc. If you want to know the real-time inventory data, you can log in to our WNS management system according to the member ID to check the inventory data. If you have an ERP system and have completed the API integration, you can synchronize the inventory data to your ERP system, so that you can view the inventory data in your own system in real time.

We strive to keep the inventory data consistent with the physical object, for which we have established a set of "abnormal and after-sales" service system. By reading the contents of this system, you have a good understanding of me We will have a more comprehensive and in-depth understanding of our efforts and measures to ensure the accuracy of inventory.

How to compensate for lost products or abnormal orders?
Missing products or order anomalies, which are common forms of service exceptions, are made to avoid in our day-to-day operations. When these anomalies inevitably occur, We will check the cause as soon as possible and correct it in time. If these anomalies are caused by our faulty operation and cause losses, we will compensate the customer to the highest standard This is an unshirkable responsibility. If you would like to know more about compensation, please refer to our "Exception & After-sales" module.
How much do you charge for your services?
Our prices are transparent, with clear fee structures and no hidden costs, greatly reducing unnecessary logistics costs during transportation for our customers. For more information about pricing, click [here] (Link to pricing information).